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BOOK A PREMIUM HOME TRIAL

Secure you spot and pay AED100 which will be fully returned to you as AED100 credit in your OOKA account

100% Redeemable on OOKA website for all purchases within 6 months

FAQs

How do I book a premium home trial?

To book an exclusive premium home trial, simply fill out the form above and complete the booking by making a payment of AED100. Rest assured, the AED100 will be refunded to you in the form of credit in your OOKA wallet.

How soon can I book the trial? / When will my slot be confirmed?

Our dedicated customer service team will respond within 24 hours of completing your booking. They will confirm your scheduled trial and address any queries you may have. For optimal availability, we recommend booking your trial at least 48 hours before your intended session

What can I expect during the premium home trial?

OOKA experts will visit your chosen location, bringing an array of OOKAs and flavors for you and your guests to enjoy. The trial lasts up to 3 hours, during which you can fully enjoy the OOKA experience. Following the trial, you have the opportunity to utilize your AED100 credit towards purchasing an OOKA.

When does AED100 get added to my account?

Upon completing your purchase and finalizing the booking with our customer service, the AED100 credit will be promptly added to your OOKA wallet with a validity of 6 months.

How can I change my booking?

If you need to modify your booking, reach out to our Customer Service team via email at me.customercare@ooka.com or through call / WhatsApp at +971506250213. They will be more than happy to assist you with any changes.

Is the Premium Home Trial available in all emirates of the UAE?

Currently, the Premium Home Trial experience is exclusively available in Dubai and Abu Dhabi. We strive to provide the highest quality service and want to ensure a seamless and exceptional experience for our customers. Focusing on Dubai and Abu Dhabi allows us to concentrate our efforts, maintain quality standards, and deliver a premium trial experience. We are continually exploring opportunities to expand our services to other emirates in the future, so stay tuned for updates!

How do I use the AED100 credit on the website?

Log in to your OOKA account, select your favorite items, and add them to the cart. At checkout, apply your AED100 credit, and it will be deducted from your total. Review and confirm your order effortlessly. Need help? Reach out to our customer support. Enjoy the benefits!

We hope this information is helpful, and we look forward to providing you with a delightful OOKA experience during your premium home trial!